UNFORTUNATELY, WE CANNOT GUARANTEE AN EXACT TIME FOR YOUR PICKUP OR DELIVERY WITHIN OUR WINDOWS. OUR ROUTES ARE OPTIMIZED BASED ON LOCATION, ALLOWING US TO KEEP OUR COSTS DOWN AND OUR PICKUP AND DELIVERY SERVICE FREE. 🙌

BUT, GOOD NEWS ... YOU DON’T HAVE TO BE HOME FOR A PICKUP OR DELIVERY. YOU’LL JUST NEED TO LET US KNOW WHERE YOU WOULD LIKE US TO PICKUP AND DELIVER YOUR ITEMS BY LOGGING INTO YOUR ACCOUNT, AND ADDING A NOTE TO YOUR PROFILE UNDER THE ADDRESS SECTION (AT MY BUILDING, OUTSIDE MY APARTMENT DOOR, ETC.). REMEMBER TO CHOOSE A PLACE WHERE YOU KNOW YOUR ITEMS WILL BE SAFE AND SECURE, AS LAUNDRIFY CAN ONLY BE RESPONSIBLE FOR YOUR CLOTHES WHEN THEY ARE IN OUR CARE.

STILL NEED A WINDOW THAT’S BETTER FOR YOU? REACH OUT TO US AND WE’LL SEE IF WE CAN GET SOMEONE OUT THERE. IF WE CAN’T GET ONE OF OUR OWN DRIVERS, WE CAN ALSO WORK TO GET YOU SCHEDULED WITH ONE OF OUR PICKUP/DELIVERY PARTNERS. JUST A HEADS UP - THERE WILL BE A FEE TO SCHEDULE A SPECIAL TRIP AND COVER THE DRIVER COSTS.