OUR PICK UP & DELIVERY HOURS ARE 7AM-10AM & 7PM-10PM, SEVEN DAYS A WEEK!
Read MoreNOPE. YOU DON’T HAVE TO BE HOME. YOU’LL JUST NEED TO LET US KNOW WHERE YOU WOULD LIKE US TO PICKUP AND DELIVER YOUR ITEMS BY LOGGING INTO YOUR ACCOUNT, AND ADDING A NOTE TO YOUR PROFILE UNDER THE ADDRESS SECTION (AT MY BUILDING FRONT DESK, OUTSIDE MY APARTMENT DOOR, ETC.). REMEMBER TO CHOOSE A PLACE WHERE YOU KNOW YOUR ITEMS WILL BE SAFE AND SECURE, AS LAUNDRIFY CAN ONLY BE RESPONSIBLE FOR YOUR CLOTHES WHEN THEY ARE IN OUR CARE.
Read MoreCAN MY PICKUP AND DROP OFF LOCATIONS BE DIFFERENT?
YES, ABSOLUTELY! AS LONG AS BOTH LOCATIONS ARE WITHIN OUR SERVICE AREA.
Read MoreNo worries, we understand. You can always cancel or reschedule your pickup up free of charge up to 30 minutes before your requested window start time. If you do cancel or reschedule after this time, unfortunately we’ll have to charge a last-minute cancel fee of $9.95 to cover our costs.
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