TO CREATE AN ACCOUNT SIMPLY DOWNLOAD OUR APP FROM THE APP STORE OR GOOGLE PLAY , ENTER YOUR INFORMATION & YOU ARE READY TO START TAKING BACK YOUR TIME. IF YOU PREFER YOUR DESKTOP, SIGN UP HERE TO GET STARTED.
Read MoreWE CURRENTLY PICK UP & DELIVER IN BRICKELL, DOWNTOWN, RIVERSIDE, EDGEWATER, MIDTOWN, WYNWOOD, DESIGN DISTRICT, BUENA VISTA, UPPER EAST SIDE, LITTLE RIVER, EL PORTAL, LITTLE HAVANA AND MIAMI BEACH.
NEW AREAS ARE BEING ADDED TO OUR ROUTE ALL THE TIME. DON’T SEE YOURS? SIGN UP AND BE NOTIFIED WHEN WE COME TO YOUR NEIGHBORHOOD!
Read MoreOUR PICK UP & DELIVERY HOURS ARE 7AM-10AM & 7PM-10PM, SEVEN DAYS A WEEK!
Read MoreYOU CAN PLACE YOUR FIRST ORDER ONE OF THREE WAYS:
TEXT PICKUP TO (305) 517-5373.
OPEN THE LAUNDRIFY APP ON YOUR PHONE OR TABLET & TAP - PLACE NEW ORDER.
SCHEDULE RIGHT HERE ON OUR WEBSITE.
Read MoreNO, THERE IS NO MINIMUM FOR WASH & FOLD BUT THERE IS A MINIMUM TOTAL ORDER OF $30.00. YOU CAN COMBINE SERVICES AND ADD DRY CLEANING OR LAUNDER & PRESS TO MEET THE MINIMUM. ANY ORDERS UNDER $30.00 WILL BE CHARGED THE MINIMUM AMOUNT OF $30.00.
Read MoreNO, THERE IS NO MINIMUM FOR DRY CLEANING OR LAUNDER & PRESS BUT THERE IS A MINIMUM TOTAL ORDER OF $30.00. YOU CAN COMBINE SERVICES AND ADD WASH & FOLD TO MEET THE MINIMUM. ANY ORDERS UNDER $30.00 WILL BE CHARGED THE MINIMUM AMOUNT OF $30.00.
Read MoreTEXT PICKUP TO (305) 517-5373 & YOU’LL AUTOMATICALLY BE SCHEDULED ON THE NEXT AVAILABLE ROUTE FOR PICK UP. YOU’LL RECEIVE A CONFIRMATION TEXT BACK!
OPEN THE LAUNDRIFY APP ON YOUR PHONE OR TABLET & TAP - PLACE NEW ORDER. USE THE DROPDOWN MENU TO SELECT THE DAY & TIME YOU’D LIKE US TO PICK UP & DROP OFF. SELECT WHAT TYPE OF SERVICE YOU WANT (YOU CAN PICK MORE THAN ONE!) AND ADD ANY SPECIAL INSTRUCTIONS YOU HAVE. THEN JUST CONFIRM & PLACE YOUR ORDER. YOU’LL RECEIVE A CONFIRMATION EMAIL WITH THE DATES & TIMES OF YOUR SCHEDULED SERVICE.
SCHEDULE RIGHT HERE ON OUR WEBSITE.
Read MoreABSOLUTELY. JUST PLACE YOUR ORDER BEFORE 7:00 AM FOR A MORNING PICKUP, OR BEFORE 7:00 PM FOR AN EVENING PICKUP.
* PLEASE SEE FAQ “UPDATES FOR OUR CUSTOMERS REGARDING COVID-19”
Read MoreWASH & FOLD IS A 24 HOUR TURNAROUND TIME. IF WE PICK UP YOUR ORDER IN THE MORNING, YOU’LL GET IT BACK THE NEXT MORNING / IF WE PICK UP YOUR ORDER IN THE EVENING, YOU’LL GET IT BACK THE NEXT EVENING.
* PLEASE SEE FAQ “UPDATES FOR OUR CUSTOMERS REGARDING COVID-19”
DRY CLEANING AND LAUNDER & PRESS ARE A 48 HOUR TURNAROUND TIME. EXAMPLES: IF WE PICK UP YOUR ORDER ON MONDAY MORNING, YOU’LL GET IT BACK ON WEDNESDAY MORNING / IF WE PICK UP YOUR ORDER ON MONDAY EVENING, YOU’LL GET IT BACK ON WEDNESDAY EVENING.
EXCEPTIONS: FOR DRY CLEANING OR LAUNDER & PRESS, ALL FRIDAY AND SATURDAY PICKUPS WILL BE RETURNED ON MONDAY EVENING.
Read MoreORDERS THAT INCLUDE WASH & FOLD AND DRY CLEANING OR LAUNDER & PRESS WILL BE DELIVERED TOGETHER ON THE 48 HOUR TURNAROUND SCHEDULE.
* PLEASE SEE FAQ “UPDATES FOR OUR CUSTOMERS REGARDING COVID-19”
Read MoreYES WE DO!
WASH & FOLD: SAME DAY AND OVERNIGHT
SAME DAY WASH & FOLD FOR A $9.95 RUSH FEE IS AVAILABLE 7 DAYS A WEEK. WE PICK IT UP IN THE MORNING, YOU GET IT BACK IN THE EVENING.
OVERNIGHT WASH & FOLD FOR A $9.95 RUSH FEE IS AVAILABLE 7 DAYS A WEEK. WE PICK IT UP IN THE EVENING, YOU GET IT BACK THE NEXT MORNING.
* PLEASE SEE FAQ “UPDATES FOR OUR CUSTOMERS REGARDING COVID-19”
DRY CLEANING AND LAUNDER & PRESS: SAME DAY AND NEXT DAY
SAME DAY DRY CLEANING OR LAUNDER & PRESS FOR A +50% RUSH FEE IS AVAILABLE MONDAY - FRIDAY. WE PICK IT UP IN THE MORNING, YOU GET IT BACK IN THE EVENING.
NEXT DAY DRY CLEANING OR LAUNDER & PRESS FOR A +50% RUSH FEE IS AVAILABLE SUNDAY - FRIDAY MORNING. IF WE PICK IT UP IN THE MORNING, YOU GET IT BACK THE NEXT MORNING. IF WE PICK IT UP IN THE EVENING, YOU GET IT BACK THE NEXT EVENING. ONE EXCEPTON: SUNDAY MORNING WILL BE RETURNED MONDAY EVENING.
EVERY OTHER DAY WE MAKE IT HAPPEN!
* PLEASE SEE FAQ “UPDATES FOR OUR CUSTOMERS REGARDING COVID-19”
Read MoreNOPE. YOU DON’T HAVE TO BE HOME. YOU’LL JUST NEED TO LET US KNOW WHERE YOU WOULD LIKE US TO PICKUP AND DELIVER YOUR ITEMS BY LOGGING INTO YOUR ACCOUNT, AND ADDING A NOTE TO YOUR PROFILE UNDER THE ADDRESS SECTION (AT MY BUILDING FRONT DESK, OUTSIDE MY APARTMENT DOOR, ETC.). REMEMBER TO CHOOSE A PLACE WHERE YOU KNOW YOUR ITEMS WILL BE SAFE AND SECURE, AS LAUNDRIFY CAN ONLY BE RESPONSIBLE FOR YOUR CLOTHES WHEN THEY ARE IN OUR CARE.
Read MoreUNFORTUNATELY, WE CANNOT GUARANTEE AN EXACT TIME FOR YOUR PICKUP OR DELIVERY WITHIN OUR WINDOWS. OUR ROUTES ARE OPTIMIZED BASED ON LOCATION, ALLOWING US TO KEEP OUR COSTS DOWN AND OUR PICKUP AND DELIVERY SERVICE FREE. 🙌
BUT, GOOD NEWS ... YOU DON’T HAVE TO BE HOME FOR A PICKUP OR DELIVERY. YOU’LL JUST NEED TO LET US KNOW WHERE YOU WOULD LIKE US TO PICKUP AND DELIVER YOUR ITEMS BY LOGGING INTO YOUR ACCOUNT, AND ADDING A NOTE TO YOUR PROFILE UNDER THE ADDRESS SECTION (AT MY BUILDING, OUTSIDE MY APARTMENT DOOR, ETC.). REMEMBER TO CHOOSE A PLACE WHERE YOU KNOW YOUR ITEMS WILL BE SAFE AND SECURE, AS LAUNDRIFY CAN ONLY BE RESPONSIBLE FOR YOUR CLOTHES WHEN THEY ARE IN OUR CARE.
STILL NEED A WINDOW THAT’S BETTER FOR YOU? REACH OUT TO US AND WE’LL SEE IF WE CAN GET SOMEONE OUT THERE. IF WE CAN’T GET ONE OF OUR OWN DRIVERS, WE CAN ALSO WORK TO GET YOU SCHEDULED WITH ONE OF OUR PICKUP/DELIVERY PARTNERS. JUST A HEADS UP - THERE WILL BE A FEE TO SCHEDULE A SPECIAL TRIP AND COVER THE DRIVER COSTS.
Read MoreCAN MY PICKUP AND DROP OFF LOCATIONS BE DIFFERENT?
YES, ABSOLUTELY! AS LONG AS BOTH LOCATIONS ARE WITHIN OUR SERVICE AREA.
Read MoreYOU CAN GIVE US YOUR CLOTHES IN ANY BAG. OF COURSE, WE RECOMMEND A REUSABLE BAG (ECO-FRIENDLY!). WE’LL WASH IT FOR YOU AND RETURN IT WITH YOUR CLEAN CLOTHES INSIDE YOUR NEW LAUNDRIFY BAG. DON’T HAVE A REUSABLE BAG? A GARBAGE BAG WORKS WELL AND WE’LL MAKE SURE WE RECYCLE OR REUSE IT AFTER.
ON MIXED ORDERS, MAKE SURE TO SEPARATE YOUR WASH & FOLD FROM YOUR DRY CLEANING AND LAUNDER & PRESS AND PLACE IN SEPARATE BAGS.
Read MoreWE’LL BRING REUSABLE BAGS (ON THE HOUSE!) FOR YOUR FIRST PICKUP. YOU’LL GET A WHITE BAG WHEN YOU ORDER WASH & FOLD, AN AQUA BAG WHEN YOU ORDER WASH & HANG DRY, AND A BLACK BAG WHEN YOU ORDER DRY CLEANING OR LAUNDER & PRESS. YOUR FRESH & OH-SO CLEAN CLOTHES WILL BE RETURNED IN YOUR LAUNDRIFY BAG WITH YOUR OWN PERSONALIZED TAG FOR ALL FUTURE ORDERS.
FOR OUR HOTEL GUESTS AND TRAVELING CUSTOMERS, WE UNDERSTAND THAT PACKING ANYTHING EXTRA CAN BE A PAIN! ALL ORDERS FOR LAUNDRIFIERS IN TRANSIT WILL BE DELIVERED IN RECYCLABLE PACKAGING… PAPER FOR WASH & FOLD AND POLY FOR DRY CLEANING. STILL TOO MUCH? WE’RE HAPPY TO TAKE THE PACKAGING BACK TO REUSE OR RECYCLE. JUST GIVE IT TO YOUR DRIVER.
Read MoreON MIXED SERVICE ORDERS PLEASE MAKE SURE TO USE THE APPROPRIATE BAG FOR THE APPROPRIATE SERVICE - WHITE BAGS FOR WASH & FOLD, AQUA BAGS FOR WASH & HANG DRY, AND BLACK BAGS FOR DRY CLEANING AND LAUNDER & PRESS. NEED HELP CHOOSING WHICH SERVICE IS RIGHT FOR YOUR ITEMS? CHECK OUT OUR BLOG TO LEARN MORE ABOUT ALL OF OUR SERVICES, OR REACH OUT TO US WITH ANY QUESTIONS.
WE’LL TRY OUR ABSOLUTE BEST TO IDENTIFY WHEN AN ITEM REQUIRES A DIFFERENT SERVICE THAN ORDERED OR REQUESTED BY BAG, BUT WE CANNOT PROMISE THAT WE’LL CATCH 100% OF THE ITEMS.
FOR WASH & FOLD, NO NEED TO SEPARATE CLOTHES BY COLORS. WE’LL TAKE CARE OF THAT FOR YOU.
Read MoreOUR CLEANING TEAM IS PRETTY AMAZING AND THEY DO THEIR ABSOLUTE BEST TO CATCH ITEMS THAT DON’T BELONG IN THE WASHERS AND/OR DRYERS, BUT WE CAN’T GUARANTEE 100% THAT WE’LL FIND EVERYTHING. IT’S SUPER IMPORTANT THAT YOU DON’T INCLUDE ANYTHING IN YOUR WASH & FOLD BAGS/ORDERS THAT CANNOT BE MACHINE WASHED AND DRIED.
IF WE DO FIND DRY CLEANING ITEMS IN YOUR WASH & FOLD ORDER, WE’LL SET THEM ASIDE AND REACH OUT TO YOU BY EMAIL OR TEXT TO ASK HOW YOU WOULD LIKE TO PROCEED AS WE’LL NEED YOUR APPROVAL TO MOVE FORWARD. 😊 IF WE DO NOT HEAR BACK FROM YOU, THE ITEMS IN QUESTION WILL BE RETURNED WITHOUT CLEANING. BUT DON’T WORRY - WE’LL MAKE SEVERAL ATTEMPTS TO REACH YOU TO MAKE SURE WE GET EVERYTHING RIGHT!
Read More